Privacy Policy

🔒 Privacy Policy

Last Updated: 13/01/2026

Welcome to Sarkari Mahabharti Exam (“we”, “our”, “us”).
Your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website and services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. About Our Platform

Sarkari Mahabharti Exam is an educational preparation platform that provides:

  • Online Test Series
  • Practice Mock Tests
  • Self-Assessment Exams
  • Exam preparation content for government and competitive examinations

We do not provide jobs, recruitment services, or guarantees of selection.

2. Information We Collect

We may collect the following information from users:

a) Personal Information

  • Name
  • Email address
  • Mobile number
  • Basic profile details (if provided voluntarily)

b) Payment Information

  • Payment transaction details such as payment ID, amount, date, and status
  • We do NOT store card details, UPI PINs, or banking passwords

All payments are processed securely through Razorpay, and we only receive confirmation of payment.

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and usage data

This data is collected for analytics and security purposes.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide access to online tests, mock exams, or paid content
  • To process payments and confirm transactions
  • To send important notifications related to your purchase or account
  • To improve website performance and user experience
  • To respond to user queries and provide customer support
  • To prevent fraud, misuse, or unauthorized access

We do not sell or rent your personal information to any third party.

4. Payment Security (Razorpay Compliance)

  • All payment transactions are handled by Razorpay, a secure and RBI-authorized payment gateway
  • Sensitive payment data is encrypted and processed directly by Razorpay
  • We do not have access to your card numbers, CVV, or UPI PIN

For more details, users are advised to read Razorpay’s Privacy Policy.

5. Cookies Policy

Our website may use cookies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze traffic and usage patterns

Users can disable cookies through their browser settings. However, some features of the website may not function properly if cookies are disabled.

6. Data Protection & Security

We take appropriate technical and organizational measures to protect your data, including:

  • Secure servers
  • Limited access to personal data
  • Regular monitoring to prevent unauthorized access

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

We may use trusted third-party services for:

  • Payment processing (Razorpay)
  • Analytics (such as Google Analytics)
  • Email or SMS communication

These third parties are bound by their own privacy policies and applicable laws.

8. Children’s Privacy

Our services are intended for students and learners.
We do not knowingly collect personal information from children under the age of 13.
If such data is identified, it will be deleted promptly.

9. User Rights

You have the right to:

  • Access your personal information
  • Request correction or deletion of your data
  • Withdraw consent for communications

To exercise these rights, please contact us using the details below.

10. No Refund / Cancellation Clause (If Applicable)

Please note that:

  • Payments made for online tests, mock exams, or digital content are non-refundable, unless otherwise stated
  • Access once provided cannot be revoked

(You may modify this section based on your business policy.)

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated revision date.

Users are encouraged to review this policy periodically.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Website: Sarkari Mahabharti Exam
Email: sarkarimahabharti@gmail.com
Contact: 7020854847

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