Thank you for choosing our Educational Preparation Platform.
We provide Online Test Series, Practice Mock Tests, and Self-Assessment Exams strictly for educational and learning purposes. Please read our refund policy carefully before making a purchase.
1. Digital Product Policy
All products available on our website are digital educational services. Once access to an online test, mock test, or test series is provided, the service is considered used.
Therefore, no refunds will be issued once the test access or login credentials are activated.
2. Eligibility for Refund
Refunds will be considered only in the following cases:
- Payment is deducted but test access is not provided
- Duplicate payment made for the same product
- Technical error from our side that prevents access to the purchased content
In such cases, users must contact us within 48 hours of the payment.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
- User has attempted or accessed the mock test
- User purchased the product by mistake
- User is dissatisfied with performance or results
- Internet issues or device-related problems
- Lack of exam success after using the test series
4. Refund Process
To request a refund, please contact us with:
- Registered mobile number or email ID
- Payment transaction ID
- Reason for refund request
After verification, eligible refunds will be processed within 7–10 working days to the original payment method.
5. Cancellation Policy
Once a purchase is completed, cancellation of orders is not allowed, as this is a digital educational service.
6. Changes to This Policy
We reserve the right to modify this Refund Policy at any time without prior notice. Any changes will be updated on this page.
7. Contact Us
For refund-related queries, please contact us at:
Email: sarkarimahabharti@gmail.com
Phone: +91-7020854847
